Terms & Conditions

Welcome to JollyOllys. By using our store and placing an order, customers agree to the terms and conditions below.

Store Information

JollyOllys
Email: support@jollyollys.com
Phone: +61 2 4421 8575
Address: 90 Junction St, Nowra NSW 2541

Use of Store

Customers agree to use our store only for lawful purposes and not to misuse, damage, interfere with, or attempt to disrupt our website, checkout, payment systems, or services.

Product Information

We aim to provide accurate product descriptions, images, prices, and availability. However, minor differences in colour, packaging, size, or appearance may occur due to lighting, screen settings, product updates, or supplier changes.

Orders

After placing an order, customers will receive an order confirmation. We reserve the right to cancel or refuse an order if there is an issue with payment, stock availability, incorrect pricing, suspected fraud, incorrect customer information, or circumstances outside our control.

Pricing

All prices are displayed in Australian Dollars (AUD) unless stated otherwise. Prices and shipping costs are shown clearly before checkout is completed. Prices may change without notice, but confirmed orders will not be affected unless there is an obvious pricing error.

Payments

Payment must be completed at checkout using the available payment methods. Orders are processed after payment confirmation.

Shipping

Shipping times, costs, and available delivery options are explained in our Shipping Policy. Delivery times are estimates and may vary depending on courier service, customer location, public holidays, weather conditions, or delays outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customer Responsibilities

Customers are responsible for providing accurate contact, billing, and delivery information when placing an order.

Limitation of Liability

JollyOllys is not responsible for delays, losses, or damages caused by events outside our reasonable control, including courier delays, weather events, public holidays, technical issues, or supply interruptions.

Australian Consumer Law

Nothing in these terms limits any rights customers may have under Australian Consumer Law.

Changes to Terms

We may update these terms from time to time. The latest version will apply to future orders and use of our store.

Contact

For questions about these terms, please contact us at support@jollyollys.com.