Privacy Policy

At JollyOllys, we respect customer privacy and are committed to protecting personal information.

Store Information

JollyOllys
Email: support@jollyollys.com
Phone: +61 2 4421 8575
Address: 90 Junction St, Nowra NSW 2541

Information We Collect

When customers visit our store or place an order, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Website usage and device information

How We Use Information

We use customer information to:

Process and fulfil orders
Provide order updates
Deliver products
Respond to customer enquiries
Handle returns and refunds
Improve our store and services
Prevent fraud and security issues
Comply with legal obligations

Payments

Payments are processed securely through trusted payment providers. JollyOllys does not store full credit card details.

Sharing Information

We may share necessary information with trusted service providers, including payment processors, delivery companies, website hosting providers, and customer support services. We do not sell customer personal information.

Our store may use cookies and similar technologies to support website functions, remember preferences, improve the shopping experience, analyse traffic, and support marketing features.

Marketing Communications

Customers may receive marketing messages only where permitted. Customers can unsubscribe from marketing emails at any time.

Data Security

We take reasonable steps to protect customer information from misuse, loss, unauthorised access, or disclosure.

Customer Rights

Customers may contact us to request access, correction, or deletion of their personal information, subject to applicable laws.

Contact

For privacy questions, please contact us at support@jollyollys.com.